Legal Information

Refund Policy

Please read our refund policy carefully before purchasing any service from YashEcomExperts.

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1. Acceptance of Terms

1. Refund Eligibility

YashEcomExperts is committed to providing professional ecommerce management services. Refund requests will only be considered under the conditions mentioned below.

2. Eligible for Refund

A refund may be considered only if YashEcomExperts fails to initiate the agreed service within the committed timeline due to reasons solely attributable to our team.

3. Non-Refundable Services

Once onboarding, consultation or account management work has started, the service becomes non-refundable.

  • Low sales or no sales.
  • Marketplace competition.
  • Product pricing.
  • Product quality.
  • Seasonal demand.
  • Customer expectations.
  • Marketplace algorithm changes.
  • Account restrictions caused by client actions.

If our team is actively providing the agreed management service but your orders or sales do not increase, no refund will be issued. Sales depend on multiple factors beyond our control.

4. Duplicate Payments

If a customer accidentally makes a duplicate payment, it will be verified and refunded after confirmation.

5. Cancellation

Once the onboarding process has started, cancellation of the service does not make the payment eligible for a refund.

6. Final Decision

YashEcomExperts reserves the right to review every refund request individually. The company's decision regarding refund approval shall be final.